- Today's automobile is more complex than the first moon rocket.
- Keeping up with todays technology is a challenge Southtowne requires.
Comments from Southtowne's Technicians
Things to know about getting your car serviced
What?
Yes, even new cars need to be serviced. We like to call it “PREVENTATIVE MAINTENANCE”. Preventative is the key word. To prevent costly repairs.
Where?
We provide an enclosed drive in for your comfort. The service drive is on the front of the building and is clearly marked. There are 2 drive-in doors for service. If the doors are closed just toot your horn, we will open a door so you can drive in.
When?
We recommend normal maintenance service be performed every 5 months or 5000 miles. You will be provided detailed information on what needs to be done and when. Or whenever you have a concern or think there is just something not right. Our service hours are 7:30 AM till 6:00 PM Monday through Friday and 8:00 AM till 2:00 PM on Saturday and closed on Sunday.
Who?
Our service advisors are, Carmen Krauth, Jason Morgan and Torey Simmons
How?
There is no need for an appointment for minor maintenance such as oil changes. We accept walk-ins for that sort of service most any time on a “FIRST COME FIRST SERVED BASIS”. We can also set reservations to save you time. More complicated repairs are more difficult to plan on how long they will take. For these type repairs we ask you “DROP OFF” your vehicle to give our technicians enough time to properly diagnose, get parts and repair your car. To make a reservation, click here to do it online or just call our service department. Our phone # is 770-253-1407. Carmen Krauth’s extension is 2413, Jason Morgan’s extension is 2414 and Torey Simmon's extension is 1440.
