These people scammed me in the cruelest way imaginable. I purchased an SUV from them some time ago, and they never told me that the vehicle had a Lemon Buyback Title. They never explained what that meant, and they gave me paperwork in English to sign even though English is not my first language. I did not fully understand the documents, and they rushed me into signing them. They sold me this vehicle for $25,000 with approximately 70,000 miles, despite the fact that it had a Lemon Buyback Title. Just three days after I bought it, the vehicle would not go over 40 ... Read More

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DealerRater - Jun 26, 2026

These people scammed me in the cruelest way imaginable. I purchased an SUV from them some time ago, and they never told me that the vehicle had a Lemon Buyback Title. They never explained what that meant, and they gave me paperwork in English to sign even though English is not my first language. I did not fully understand the documents, and they rushed me into signing them. They sold me this vehicle for $25,000 with approximately 70,000 miles, despite the fact that it had a Lemon Buyback Title. Just three days after I bought it, the vehicle would not go over 40 mph on the highway. I took it back immediately, and they told me it only needed a software update. Instead, they installed the KSDS software, which detected that the engine already had serious problems. My vehicle has excessive oil consumption and now needs a complete engine replacement. My vehicle qualifies for Hyundai's extended warranty for the engine issues affecting certain models, yet they are now refusing to cover the engine replacement. They sold me a vehicle with existing engine problems and a branded title that they never properly explained to me. Now I am stuck making payments on a vehicle that doesn't work, and I can't afford to buy another one. They are scammers, and I feel they deliberately took advantage of me by withholding critical information about the vehicle and rushing me into signing documents that I could not fully understand.

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WOW! Awesome service in the Hyundai Service Department - I was in from out of town and got a flat tire- and I mean totally flat no driving on it what so ever- needed a new tire ASAP to be able to drive back home- 7 hours away. Hunter Mila at the Service Dept was such a great help and found a tire for my vehicle and also got my tire warrenty all set as well. Thank you so much!! Very caring and going the extra mile service dept. I would highly recommend bringing your vehicle here! ** Also a shout out ... Read More

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DealerRater - Apr 9, 2026

WOW! Awesome service in the Hyundai Service Department - I was in from out of town and got a flat tire- and I mean totally flat no driving on it what so ever- needed a new tire ASAP to be able to drive back home- 7 hours away. Hunter Mila at the Service Dept was such a great help and found a tire for my vehicle and also got my tire warrenty all set as well. Thank you so much!! Very caring and going the extra mile service dept. I would highly recommend bringing your vehicle here! ** Also a shout out to Chris in the service department who helped me get a ride to where I was staying. Thank you so very much!! Tara!

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Customer service terrible after purchase. Pass you off like football on unresolved issues. Stay away! Horrible experience. And gladly will take your money and tell you its not under your warranty. Clearing code on used vehicles. Beyond furious with no one even attempted to talk with us. Just told not under warranty and the we were ghosted. Even as far as conversation with a manager. Bryan. After we had to pay for new radiator. Pickup car and running light out and grease all over fenders. Here we are again another week later and crickets.

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Two items: 1. They tried to sell me a used Veloster with ~45 to 50k miles on it for more than a new one of the same trim. 2. They refused to perform warranty work on my vehicle authorized by the manufacturer. I was told by a different dealership that the dealership doesn't pay any part of the bill for warranty work.

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TOP NOTCH SALESMAN, TRAVIS RAMBERT, at Southtowne Hyudai, Newnan, GA, deserves accolades and recognition for being an old school, hard to find anymore, true customer service professional. He is an energetic and passionate salesman, who will extend his time, share his vehicle and inventory knowledge with you, and work to put you in the vehicle that best suits your needs and desires. I didn't feel burdened with any high pressure sales pitches that left me traumatized and was not riddled in incessant emails, calls, or with pushy sales pitches post visit. Travis took his time and was open to ... Read More

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DealerRater - Jul 3, 2025

TOP NOTCH SALESMAN, TRAVIS RAMBERT, at Southtowne Hyudai, Newnan, GA, deserves accolades and recognition for being an old school, hard to find anymore, true customer service professional. He is an energetic and passionate salesman, who will extend his time, share his vehicle and inventory knowledge with you, and work to put you in the vehicle that best suits your needs and desires. I didn't feel burdened with any high pressure sales pitches that left me traumatized and was not riddled in incessant emails, calls, or with pushy sales pitches post visit. Travis took his time and was open to listening and responding. If you are in the market for a Hyundai,...or other vehicle...I believe you will find Travis a great fit to help you select a vehicle that will suit your needs without feeling like you have been locked in the office unable to escape. I had also been looking at Lexus dealerships in area...and what a difference between Travis taking time to fulfill your requests and needs and being there for you as opposed to short, abrupt, indifferent reps pushing quick sales and seeking exclusively to line their own pockets. Thank you to Travis for being the difference and your professionalism. Much appreciation.

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BUYERS BEWARE…my wife purchased a brand new Hyundai sonata in 2021, after the FIRST Hyundai Santa fe she had that the transmission went out within 2 years. At less than 15k miles it left her on the side of the road because of bad fuel injectors. ( the brand new Hyundai sonata) Okay, things happen, they fixed it under warranty. Fast forward to about 40k miles on the car and her car shuts down, can’t accelerate because of the same issue. Fuel injectors. She’s 8 months pregnant and left on the side of the road in the middle of the summer ... Read More

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DealerRater - Jul 2, 2025

BUYERS BEWARE…my wife purchased a brand new Hyundai sonata in 2021, after the FIRST Hyundai Santa fe she had that the transmission went out within 2 years. At less than 15k miles it left her on the side of the road because of bad fuel injectors. ( the brand new Hyundai sonata) Okay, things happen, they fixed it under warranty. Fast forward to about 40k miles on the car and her car shuts down, can’t accelerate because of the same issue. Fuel injectors. She’s 8 months pregnant and left on the side of the road in the middle of the summer because the SAME problem that left her stranded the first time. The dealership tells me that they will try to get her car in the same day to take a look but can’t give her a rental until they diagnose it. After 5 hours of waiting they finally said yes, that they would give her a loaner in the meantime. Fixed under warranty yes, but having to fix the same issue twice on a car with less than 50k miles is insane. Amber weaver, in service was the only one to seem empathetic on making this situation right. Learn from our mistakes. After 2 vehicles bought here we have definitely learned ours.

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Fantastic customer care from Maddie Barton, Charlie Simmons and Lee Falk. They made the purchase so easy, even though I had an expired drivers license, they worked with me and the bank to get the financing approved. They sent a driver up with the new car, the paperwork and took our trade-in back, all in the same day.Love our purchase! Maddie was so easy to work with on the sale and treated us with upmost respect and courtesy. The car we purchased, a 2023 Lincoln navigator, was everything they said it would be and was exactly as represented. We would ... Read More

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DealerRater - May 14, 2025

Fantastic customer care from Maddie Barton, Charlie Simmons and Lee Falk. They made the purchase so easy, even though I had an expired drivers license, they worked with me and the bank to get the financing approved. They sent a driver up with the new car, the paperwork and took our trade-in back, all in the same day.Love our purchase! Maddie was so easy to work with on the sale and treated us with upmost respect and courtesy. The car we purchased, a 2023 Lincoln navigator, was everything they said it would be and was exactly as represented. We would work with Maddie and her team again any day! Go see her, you will not be disappointed. Do not be hesitant to work with her online either, fantastic experience overall.

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They will try to tell you they are selling you a car with a clean history, they consider OVER $9500.00 in repairs the previous month clean!! Wasted my time and money, call your insurance agent or CarFax before wasting your time, this is NOT AN HONEST ESTABLISHMENT! I had several people at this dealership tell me how long they had been there, my only thought was I wouldn’t admit I had been ripping people off that long to someone’s face! Buyer beware!

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If you buy a car here, do not expect service unless you schedule oil change, tire rotation, etc a month out. Terrible service after the sale...

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We had a great experience purchasing our new Tucson from Brett Coburn. Brett and managers were very professional. We had no high pressure and very good to deal with. I highly recommend Brett and dealership.

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Worked with Bret Coburn, He is very helpful and straight forward. I told him what we were looking for and $$ we wanted to spend. He found that vehicle on the lot, from start to finish in 3 hours, looking at the Kona, test drive and out of finance.

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My worst encounter with a car dealership: Southtown Hyundai in Newnan. Stay away! Incompetent service department. First visit for a cracked windshield resulted in ripped fabric and a scratched screen; they apologized and fixed it. Second visit for an oil change led to a massive oil spill on my driveway due to a forgotten cap. They towed it back, redid the oil change, but engine cleaning chemicals damaged my front bumper. Shockingly, they initially blamed me, only admitting fault after presenting evidence. They refuse responsibility, shifting blame onto customers for their own mistakes. Stay cautious!

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My worst encounter with a car dealership: Southtown Hyundai in Newnan. Stay away! Incompetent service department. First visit for a cracked windshield resulted in ripped fabric and a scratched screen; they apologized and fixed it. Second visit for an oil change led to a massive oil spill due to a forgotten cap. They towed it back, redid the oil change, but engine cleaning chemicals damaged my front bumper. Shockingly, they initially blamed me, only admitting fault after presenting evidence. They refuse responsibility, shifting blame onto customers for their own mistakes. Stay cautious! [

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Negotiable, quick correspondence. Friendly service and quick to ensure I'm completely happy with the deal.

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Poor customer svc. Went in for oil change, Front end alignment (car pulling slightly to the rt.) and rotation. These ppl clearly did not use gloves all the dirt for the tire change was on my steering wheel, gear shift and door handle. I told the svc lady about it, Her exact words "Oh you didn't get the detail package" She then tried to wipe it off with her hand. I told the idiot to stop. WTH!!! Also the front end clearly was not done...only the rotation the slight pull I had to the right is ... Read More

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DealerRater - Oct 18, 2023

Poor customer svc. Went in for oil change, Front end alignment (car pulling slightly to the rt.) and rotation. These ppl clearly did not use gloves all the dirt for the tire change was on my steering wheel, gear shift and door handle. I told the svc lady about it, Her exact words "Oh you didn't get the detail package" She then tried to wipe it off with her hand. I told the idiot to stop. WTH!!! Also the front end clearly was not done...only the rotation the slight pull I had to the right is now the exact pull I have to the left. Definitely will not return or purchase from them again. Back to Stone Crest Hyundai where they have Great customer svc,

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The worst experience I have ever had with a car dealership. They said my 2016 tucson had a blown engine($14,000 to repair) and then very much wanted me to trade in and buy another car. After asking for the diagnostic repirt of blown engine all they would offer me was a copy of my receipt. After not finding a suitable car to buy I took my tucson elsewhere and then found out it was a cylinder issue, only $4000 to repair. My guess is either they were trying to scam me in trade and make a sale, or their service department is ... Read More

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DealerRater - Aug 26, 2023

The worst experience I have ever had with a car dealership. They said my 2016 tucson had a blown engine($14,000 to repair) and then very much wanted me to trade in and buy another car. After asking for the diagnostic repirt of blown engine all they would offer me was a copy of my receipt. After not finding a suitable car to buy I took my tucson elsewhere and then found out it was a cylinder issue, only $4000 to repair. My guess is either they were trying to scam me in trade and make a sale, or their service department is incompetent. If you want a manager to assist in customer service, then you just get a lecture on how you don't understand anything about cars! If you want to be treated arrogantly and rudely then this is the place to go!!

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Last time I will step foot in a dealership and purchase a Hyundai for that matter. This place is extremely shady!! I came here with my 19-month-old and 7-month pregnant wife for a family car only to be overcharged and sold a damaged car that was not disclosed. Stay far away from this establishment!!! They do not care if you are a veteran, have a family, or about your budget. They're only friendly in the opening deal process and it quickly goes downhill from there. I should have walked away and stayed away. I initially inquired about a car ... Read More

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DealerRater - Aug 21, 2023

Last time I will step foot in a dealership and purchase a Hyundai for that matter. This place is extremely shady!! I came here with my 19-month-old and 7-month pregnant wife for a family car only to be overcharged and sold a damaged car that was not disclosed. Stay far away from this establishment!!! They do not care if you are a veteran, have a family, or about your budget. They're only friendly in the opening deal process and it quickly goes downhill from there. I should have walked away and stayed away. I initially inquired about a car online and was aware of the outsourcing finance fee which is itself a red flag I printed the internet price and looked over the car history only to find out the car was lemon after driving an hour to see it and was told I would have to finance with them to even be considered approval. After telling them I wasn't interested the salesperson proceeded to pull up a new car with a 36,000 sale price and an additional 5,000 mark adjustment not including title, tag, tax, doc, and finance fees. I of course told him No and that I was not interested. After looking around we found a decent used vehicle that has been sitting on the lot for over 3 months with the battery dead and had to move another car just to get to it. After test-driving the car and reviewing the auto checks we were interested in making a deal which is where things started going downhill since I would not agree to finance them for I was already pre-approved with my bank. I told them I was looking for a reasonable out-the-door price and they fought tooth and nail to get me to finance with them and promised my interest would be lower and was the only way I could reach the out-the-door price I was asking. After some time going back and forth, we ended up leaving the dealership to get lunch and they called me back shortly with the out-the-door number I requested. Only to find out a day later because I was so exhausted because we were there from 11 am to 7:30 pm that they still charged me over the OTD price by an additional $4500!!! Disgusting and I don't know how these people sleep at night. The tax collectors of Jesus' time. May God have mercy. So please people stay away and do your research. I got hooked and baited and honestly believed I was getting the "good deal" I was told. Unfortunately, I made a mistake. Additionally, the salesperson claimed to have detailed the car, but it still had dirt and scuffs that I ended up paying for myself to clean at a local car wash. The sales also failed to mention all the dings all around the car that were not visible because of how bright and hot it was that day. Only to notice it the next day in natural lighting under shade. It looks like it suffered severe hailstorm damage and just received patchwork. I have tried several times to reach the sales manager, and finance manager, all of which are ignoring my calls and voicemail. Only after threatening to file a complaint to the BBB did the GSM reach out to me but has only put me off with empty promises to repair the vehicle. These people are proud to scam you out of hard-earned money and xxxx on veterans.

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Last time I will step foot in a dealership and purchase a Hyundai for that matter. This place is extremely shady!! I came here with my 19-month-old and 7-month pregnant wife for a family car only to be overcharged and sold a damaged car that was not disclosed. Stay far away from this establishment!!! They do not care if you are a veteran, have a family, or about your budget. They're only friendly in the opening deal process and it quickly goes downhill from there. I should have walked away and stayed away. I initially inquired about a car ... Read More

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DealerRater - Aug 18, 2023

Last time I will step foot in a dealership and purchase a Hyundai for that matter. This place is extremely shady!! I came here with my 19-month-old and 7-month pregnant wife for a family car only to be overcharged and sold a damaged car that was not disclosed. Stay far away from this establishment!!! They do not care if you are a veteran, have a family, or about your budget. They're only friendly in the opening deal process and it quickly goes downhill from there. I should have walked away and stayed away. I initially inquired about a car online and was aware of the outsourcing finance fee which is itself a red flag and I printed the internet price and looked over the car history only to find out the car was lemon after driving an hour to see it and was told I would have to finance with them to even be considered approval. After telling them I wasn't interested the salesperson proceeded to pull up a new car with a 36,000 sale price and an additional 5,000 mark adjustment not including title, tag, tax, doc, and finance fees. I of course told him No and that I was not interested. After looking around we found a decent used vehicle that has been sitting on the lot for over 3 months with the battery dead and had to move another car just to get to it. After test-driving the car and reviewing the auto checks we were interested in making a deal which is where things started going downhill since I would not agree to finance them for I was already pre-approved with my bank. I told them I was looking for a reasonable out-the-door price and they fought tooth and nail to get me to finance with them and promised my interest would be lower and was the only way I could reach the out-the-door price I was asking. After some time going back and forth we ended up leaving the dealership to get lunch and they called me back shortly with the out-the-door number I requested. Only to find out a day later because I was so exhausted because we were there from 11 am to 7:30 pm that they still charged me over the OTD price by an additional $4500!!! Disgusting and I don't know how these people sleep at night. The tax collectors of Jesus' time. May God have mercy. So please people stay away and do your research. I got hooked and baited and honestly believed I was getting the "good deal" I was told. Unfortunately, I made a mistake. Additionally, the sales person claimed to have detailed the car, but it still had dirt and scuffs that I ended up paying for myself to clean at a local car wash. The sales also failed to mention all the dings all around the car that were not visible because of how bright and hot it was that day. Only to notice it the next day in natural lighting under shade. It looks like suffered severe hailstorm damage and just received patchwork. I have tried several times to reach the sales manager, the finance manager, and then the general manager, all of which are ignoring my calls and voicemail. These people are proud to scam you out of hard-earned money and xxxx on veterans.

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This might be one of the worst dealerships near atlanta. I have recently found out any price you see online they do not honor. Happened on two different occasions that I was present for and you probably can't see more in the comments which I have not went through. First time I went with a friend to go look at a Jeep Compass and told the salesman about the keep and the price and he immediately without checking said the Jeep wasn't that price and he didn't know anything about an internet price. He also tried to ... Read More

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DealerRater - Aug 1, 2023

This might be one of the worst dealerships near atlanta. I have recently found out any price you see online they do not honor. Happened on two different occasions that I was present for and you probably can't see more in the comments which I have not went through. First time I went with a friend to go look at a Jeep Compass and told the salesman about the keep and the price and he immediately without checking said the Jeep wasn't that price and he didn't know anything about an internet price. He also tried to ride with that price to very end... ha funny, in the end someone changed it last minute when they figured my friend wasn't going for it. Second occasion, my parents sent to emails about a Genesis truck, they got no response back the following day, so they called the salesman said they had the truck and through out a price, of course it's not the price they have online. I can't make this up. After further discussion the Salesman said they could honor the price, so the next day (which is today August 1st) just in case someone reading wants to verify, he calls and ask is the truck still there, they said yes and him and his wife)both in their 70's hop in a car from Alabama and drive NEWNAN, GA to look and most likely purchase the vehicle. When they get there they say the truck isn't there anymore, it's in the shop, it was a LEMON, so they bought the car back??? So in less than 48 hrs the car has changed prices twice, then hid itself in the shop which it was deemed a LEMON😂! So two 70 year old drive from ALABAMA JUST FOR A CAR LISTED THAT WAS NO GOOD FROM THE BEGINNING BUT NO ONE WANTED TO SAY A THING UNTIL THEY GOT THERE. Actually it's still on the website RIGHT NOW, so go check it out! So this is telling me every or any car listed on this website could be a LEMON and they still will post it. Who take out the time to make a listing, take pics, write a description FOR A LEMON. Well I guess this dealership does. If they didn't wanna see the truck for that price they should have said so before the drive was taken by an elderly couple! Not to mention this is the second time they have completely changed the price from what's listed online. If times are that bad we might need to make career changes! But there a better reputable dealerships that honor their price like Jim Ellis or Ed Voyles, all Hyundai dealerships near ATLANTA! And I don't want to hear them coming behind me after my review saying you sorry, yea you are sorry, that's the only I have witness in the two times dealing with this dealership. And no I won't email so you all can make thing RIGHT! You had your chance while and elderly couple was sitting the dealership waiting for u to find the car, or even in their 2 hr drive just to get to your dealership. So save the speak after my comment, can't even tell you all to do better because that's y'all game y'all run on customers. Hey but you can take my advice or check it out for yaself, maybe this will make start to HONOR PRICES and do business the right way.

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Only leaving 5 stars for the sales person and sales manager Would only leave one for the GM- Bram Andrew Minix was seriously fantastic. Too bad his General manager Bram blew the deal by being condescending and trying to take back a discount that HE made a mistake on because he decided listening to his customer wasn’t important. I was there for FIVE hours and Bram never even pulled my credit (even though it had been filled out for three hours) If it wasn’t for Andrew and the sales manager Cory being so professional the entire time I was ... Read More

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DealerRater - Jul 29, 2023

Only leaving 5 stars for the sales person and sales manager Would only leave one for the GM- Bram Andrew Minix was seriously fantastic. Too bad his General manager Bram blew the deal by being condescending and trying to take back a discount that HE made a mistake on because he decided listening to his customer wasn’t important. I was there for FIVE hours and Bram never even pulled my credit (even though it had been filled out for three hours) If it wasn’t for Andrew and the sales manager Cory being so professional the entire time I was there and listening to exactly what I wanted. I would have left. Gram didn’t even have enough respect to introduce himself or listen to why I was there. Before I even told him my name he said “you know you’re not leaving with a palisade today right” I responded with “yes, I know how long the process takes. But I have been working with Andrew and wanted to take a look at an upgraded palisade in person”. His response “ok, so then why are you here?” What?! I am 33 years old, have purchased SEVERAL vehicles and have been in the automotive business so I know how everything in the automotive business works. I started SEVERAL times that my current vehicle is a lease. He accidentally offered me the GA tax discount and then when we were trying to finalize the deal thought that I wouldn’t notice an almost 2000 difference on a 10000 cheaper car! When I pointed it out, he admitted his mistake but said he wouldn’t take it off. I told him offering a discount, and then taking it away because they made a mistake isn’t something I should have to pay for. I really hope Bram doesn’t ruin this place for the fantastic sales team that he obviously doesn’t care if they make money. Bram not only wasted my time, but the ENTIRE sales team that worked with me. I will go to a dealership that follows basic proto call and at least knows how to pull a credit report. If you’re a female, don’t talk to Gram. He clearly has never ran a dealership and doesn’t know how to treat woman with respect. I know Andrew and Cory will do fantastic, so any deals that aren’t happening..are simply from their general managers stupid mistakes and lack of listening. May I suggest a different Gm?

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DO NOT BUY CAR HERE!! I have been dealing with a nightmare due to the car that they sold me. I purchased a 2019 Hyundai Genesis with 7,000 miles around November of 2022. Within the first week of owing the vehicle I noticed water leaking inside the cabin. They took it in multiple times and nothing. They tried trading it back without the taxes paid and the positive equity on my trade in. It was finally deemed a lemon and still to this day am stuck in the buyback process (7-17-23) Lavelle was my sales representative. TAKE YOUR MONEY ELSEWHERE

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This company is extremely unsatisfactory. Ever since I purchased the Palisade, I have been encountering a multitude of problems. The company was dishonest with me right from the start, so I wouldn't recommend trusting their 3-year maintenance package. Moreover, their service department is highly inadequate. I was stranded for hours on the side of 285 due to a flat tire as they neglected to return my lugnut key back in the car. Their warranties are not reliable, and once the purchase is made, they fail to value their customers. The managers and owner refuse to call me back to address ... Read More

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DealerRater - Mar 8, 2023

This company is extremely unsatisfactory. Ever since I purchased the Palisade, I have been encountering a multitude of problems. The company was dishonest with me right from the start, so I wouldn't recommend trusting their 3-year maintenance package. Moreover, their service department is highly inadequate. I was stranded for hours on the side of 285 due to a flat tire as they neglected to return my lugnut key back in the car. Their warranties are not reliable, and once the purchase is made, they fail to value their customers. The managers and owner refuse to call me back to address the lies and concerns, but have another slimy sales person call me to buy my car back while I was waiting for an oil change. Slimy sales people - dishonest company - lies all around

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If you come here ask for Tom he’s an amazing person even though the car I wanted was sold when I got there, my interaction with him was the best service I’ve had at a dealership he didn’t try to up sale me he kept everything 100 he’s just an all around great salesman

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Bought extended bumper to bumper 100k warranty. Show 2 videos of an issue with car. Computer not showing codes. Mechanic states ..what am I supposed to do replace all 500 sensors. Service manager states leave car for undetermined period of time, no loaner and would be charged diagnostic fees until they could locate the issue. States if they had a loaner it would go to one of the cars that has been there for over 100 days. This is my 4th new car bought from this dealer and it will be my last!

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Service department does a terrible job. Very unprofessional. Can't even put an oil cap on without losing it after doing an oil change.

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Terrible, dishonest people. Will lie to you multiple times on the phone just to get you to drive to Newnan. Horrible.

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What does it take to get some help from the Hyundai customer service team? I filed a ticket on November 10 for my inoperative BlueLink and was told the issue would be resolved in 3-5 business days. Well, I called on day 5, 7, and 9 and I HAVE STILL NOT received any help. Its infuriating that your CS and engineering teams can continue to ignore a customer who just spent this money on a car. What will it take to get someone to fix this or least give me a call? Initially I was pleased with my Santa Fe Limited edition but when ... Read More

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DealerRater - Nov 22, 2021

What does it take to get some help from the Hyundai customer service team? I filed a ticket on November 10 for my inoperative BlueLink and was told the issue would be resolved in 3-5 business days. Well, I called on day 5, 7, and 9 and I HAVE STILL NOT received any help. Its infuriating that your CS and engineering teams can continue to ignore a customer who just spent this money on a car. What will it take to get someone to fix this or least give me a call? Initially I was pleased with my Santa Fe Limited edition but when I picked up the vehicle after purchasing it I was greeted with 27 miles to empty on the gas tank and no second key. I was told the key was in the mail but that was three weeks ago and still nothing on the front. I'm hoping these issues don't happen to someone else but its definitely not too late to earn my trust back. Find the key and fix the BlueLink and I will be a happy customer.

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They were very friendly and helpful when we came in to look for my son a truck. They gave us several options until we found one that fit our needs and felt was a great, safe option.

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Very professional and curious. They called me and told me that my car had a recall and fixed it the same day. This was so unlike other vehicles I have owned. Honda was aware of problem, but told me to wait until car stopped for them to repair. Cadalac wa aware of headlight issue but I had to pay for repair and be reimbursed! Love my car

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Great customer service. Carmen is great! Repairs seem to be working okay.

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I have been bringing my Genesis to Southtown for 6 years now and always had great service. My Service Agent Carman is the BEST! She is always knowledgeable of what I need done and ALWAYS kind.

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I found a car via Car Gurus located at this dealership approximately 1pm on Monday. I was put in touch with Kayla and texted her. She was very prompt, courteous and helpful! We put the deal together quickly and she had my car delivered to my home, which is 2 hours away, by 7pm. I love the car. It is just as pictured on their site and in the video. She's great and I highly recommend her and this dealership.

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Not bad But Should have car replacing the repaired one

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I brought my car for service. They take care of my car every time. They keep my Hyundai running smooth at all times. I am happy to bring it here for service.

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Excellent staff, kept me informed about the progress, super nice and Accommodating and fair. I highly recommend Southtown Hyundai for your automotive needs.

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service adviser very friendly and knowledgeable very clear in the process of service and price. i would like to recommend to have a bigger waiting area.

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Quick service only had to wait about an hour. Terri was friendly and knowledgeable about my car. Other employees are always helpful and check on customer in waiting area.

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Great customer service and easy to set up an appointment. Friendly staff with safe clean place to wait. I recommend this dealer to anyone that needs service.

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Everyone was very friendly and helpful. My brake lights would not go off on a Saturday afternoon and the service dept. was closed. One of the sales reps (he wore a boot on one foot) was so helpful in finding out the problem and doing a temporary fix until I could bring it in on Monday. Great customer service!!!

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Great service department!! If you want someone to do a survey Aloe them to right want they want and don’t tell them they have to add more

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My dealing with Southtowne Hyundai of Newnan was with the service department and particular with Gustavo Sigaloff. I couldn't have ask for anyone better. He was very professoinal and kept me abreast of what was going on and had the work completed in a timely manner.

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I brought my 2019 Genesis G90 under manufacturer warranty by transport to the service department for a voltage issue that caused the car to not start. Well to make a long nightmare short I was charged $400 for a battery then charged 4 labor hours to determine what they need to properly fix the issue. Every time I called I was given from rats eating the wires, not enough technicians to work on the car etc. 6 days later I had to get the vehicle towed after I was told they needed to remove the engine and transmission! Well I had to pay $833 for ... Read More

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DealerRater - Jul 29, 2021

I brought my 2019 Genesis G90 under manufacturer warranty by transport to the service department for a voltage issue that caused the car to not start. Well to make a long nightmare short I was charged $400 for a battery then charged 4 labor hours to determine what they need to properly fix the issue. Every time I called I was given from rats eating the wires, not enough technicians to work on the car etc. 6 days later I had to get the vehicle towed after I was told they needed to remove the engine and transmission! Well I had to pay $833 for nothing. The next day I was called from their customer service department and asked for the GM to call because I'm sure this would have never happened at another dealership. So far no call and the car is still broken

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My wife and I came in looking to by a car. When we entered the dealership we met MJ. We explained what we were looking for. He took out information and made it happen. He was great from start to finish. Will be referring friends and family to him.

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Our brand new Santa Fe list power on the road gastavo handle our issues. Calling a tow truck and then telling us what went wrong

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Very professional and nice Thank You All Very Much I will recommend your services to my friends and family also co workers.HaveA nice day

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Absolutely great to work with! After calling 15-20 dealerships across the country looking for the specific car I wanted, Diane S at Genesis of Newman was the only person willing to truly help me. She found the vehicle for me (a pre-order of one coming in) and made sure that everything was handled for when it would arrive. As the arrival date approached, she made sure that everything went smoothly, as I was coming from out of town for the purchase. The vehicle was a little delayed, but she really bent over backwards to make me happy and to make ... Read More

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DealerRater - Jul 17, 2021

Absolutely great to work with! After calling 15-20 dealerships across the country looking for the specific car I wanted, Diane S at Genesis of Newman was the only person willing to truly help me. She found the vehicle for me (a pre-order of one coming in) and made sure that everything was handled for when it would arrive. As the arrival date approached, she made sure that everything went smoothly, as I was coming from out of town for the purchase. The vehicle was a little delayed, but she really bent over backwards to make me happy and to make sure that everything happened as best it could- checking in with me every day. I really couldn’t be more pleased. Finance was a breeze with Jonathan S; I don’t think it could have gone more smoothly and without issue. He made every step easy and really helped with some difficult issues I was having with my trade-in. And I can’t forget Glenn M- he spent a good hour with me going over the vehicle and it’s features. He even had several items personally programmed for me with my information before I arrived for pickup! Overall, awesome team and great dealership. You can’t go wrong by trusting them with you Genesis needs!

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Professional, timely service, displayed concern and care when asking questions about my vehicle. Very cordial young woman, helped to restore my interest in South Towne.

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Gustavo is a great employee--he really works hard to provide maximum client satisfaction! I would highly recommend to anyone the service department -- above and beyond helpfulness and courtesty!

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The service person was very pleasant and helpful. The wait time for the complete service was less then what I thought it would be. Thank you!

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Tammy was Friendly, Professional and Helpful while addressing my needs after I had difficulty reaching anyone in the service department by phone. Those answering the phone were not helpful & seemed incapable of connecting me to the service department so I had to get in my car & Drive to the dealership to get a service appointment

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Avoid this dealer! Very crooked. We had a contract to purchase a used car at a negotiated price - and they reneged on the contract while we got a loan. Told our bank the car had been sold. But a separate call revealed the car was still for sale. Guess they got seller’s remorse and decided they could sell the car for a higher price. We wasted a lot of time and money with this dealer whose word is NO GOOD! We should sue for breach of contract.

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I was very grateful because I did not expect to be able to get a car without a co signer. Great experience and Jace and Becky are very professional

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Nikki is wonderful! She is always prompt and very professional!

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New car purchase ,relaxed, efficient, professional, no pressure. Buy from them.

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The best the very very very very very very very very very very very very very very very very very very very very very very very best

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Great communication on what needed to be done from my service advisor Nikki. Everything was done quickly and by the promised time. Great service every time

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My service advisor, Nikki Spurling is truly one of the best! Every time I take my car in for service, she displays outstanding customer care!

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Great customer service from beginning to end of service appointment. Work was done quickly and efficiently. First time we used free oil change and tire rotation and were very satisfied.

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Nikki was truly helpful and very pleasant! She was prompt and answered all of my questions. She was willing to schedule for my daughter as well.

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I’ve been having my cars serviced at Southtown for about 15 years, and their folks are the best, especially Carmen K. my Service Advisor.

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They squeezed me in on short notice when the car had some electrical issues to resolve. The service rep was clear about the corrective actions recommended and the cost of each. A great customer-oriented team. Highly recommended.

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GM people it's me again. I told you to stay tuned right. Ok southtowne Newnan called me after reading my review of how they got me yes!!! He said he got note. What note, I haven't written you. Talking about my review of only how & what they did to me. M m. Why did he call? Oh he said I wish you had just bought the car back.😳😳😳 But I did & asked for my money back. Scott said it don't work like that. So people what was I suppose to do?? If you have $3000 to ... Read More

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DealerRater - Jun 3, 2021

GM people it's me again. I told you to stay tuned right. Ok southtowne Newnan called me after reading my review of how they got me yes!!! He said he got note. What note, I haven't written you. Talking about my review of only how & what they did to me. M m. Why did he call? Oh he said I wish you had just bought the car back.😳😳😳 But I did & asked for my money back. Scott said it don't work like that. So people what was I suppose to do?? If you have $3000 to give away please call me. Sign victim that got used😭😭😭😭

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Scott Williams made this buying experience a real pleasure. No pressure at all and lots of good information. A top notch, 5 star person to buy a car from.

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South Towne is one of the worst place I've ever been to buy a car CASH & I got treated like a broke person.. B

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All of the service team members were very helpful and pleasant to work with. My engine had an issue and the team quickly got Hyundai to approve a new replacement. It was that easy and now I'm back on the road, car drives great!

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I went in for an oil change and came out with my fourth lease! Kayla is an exceptional young lady and so very very helpful!

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Carmen in the service department kept us up to date with the diagnostic test on our car, and the options to repair the car. Fortunately, Hyundai covered the repairs under the warranty for a satisfactory resolution.

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Me and my husband have bought many cars in our lifetime, but this was an exceptional experience. Diane was so helpful and friendly and answered all our questions with honesty and made us feel comfortable about our purchase of our new car. We could not be more pleased and I made another good friend that day in Diane, and she was also very professional at the same time.

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I had an oil change and a recall for a software update performed. Price and the time to perform the service was as I expected.

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Mrs.Diane and the whole team that helped me get my 2021 car was so welcoming and understanding thank yall so much!!!! I love my car!!!

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They were quick once the decision to replace the engine was decided. I appreciate the work and communication with us. Gustavo was great to work with.

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Service at this dealership has always been top notch. The service consultants are always very courteous and helpful. I have not had a bad experience there in the many years I have been dealing with them.

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I am always impressed with the professionalism and courteous service at Southtowne. Those things coupled with efficient mechanics result in true quality service every time.

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Had a recall for my 2012 Sante Fe. Took longer than expected but the service manager took care of me. Gave me a loaner til mine looked at. Only thing is I wished there was a Hyundai dealership near me. I had to travel over an hour to get to Newnan. Wish there was one in Griffin or McDonough.

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My service advisor, Gustavo, provided me with excellent service. He is very knowledgeable and friendly. My car was repaired quickly. Overall, I enjoyed a great experience.

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Effortless, waiting time was short. Everything was taken done correctly and all people involved were both friendly and respectable. I would recommend this dealership to all that ask.

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Beware. This dealer marked up a hard-to-find 2021 Santa Fe Caligraphy by $4000 over MSRP. They also wanted to charge a $900 "administrative fee." Luckily I spotted the absurd changes in my quote and canceled the deal in time. Although they look good online, beware of last-minute changes and outrageous fees.

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Get vehicle service’s due to Leaking Fuel Pump which, I was told that I had a problem with fuel pump and oil. More money

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I was taking care of by Gustavo in which he made getting the services done to my car so easy. He went above and beyond for me

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Great service...friendly, knowledgeable, competent employees. They got me car in as soon as I arrived. Wait time was a little longer than usual but I had several things done.

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Gustavo took really good care of me from Start to finish . He was very informative with all the questions I asked . And the work was done very quickly .

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Great service for even a better car! Loving our Palisade. Having It for 7 months now and 7800 miles and it drives like a charm

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always friendly, on-time and accurate service...Service was ok and I will continue to use them ........................Please do not keep calling me to see I will trade cars.

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Southtowne is a friendly and wonderful place to do business. Charlie and Tommy both worked with us to make sure our buying experience was the best it could be.

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Really fast and easy service. The gentleman (cannot remember his name) worked me in an appointment on an already busy day. Fixed the recall on my car.

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This group was very good at what they do the process was super fast and relaxing thanks for having a great staff. Thanks Everyone Mr. Jameson we appreciate your assistance

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Thank you to all the staff on our recent purchase. Great experience beginning to the end. Highly recommend everyone to go see them. Great Service

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Our Sales Rep Tommy was exceptional, made the entire buying process a pleasure and completely stress free. I would highly recommend buying from Southtowne Hyundai.

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the sales department will work with you to find the car your looking for. they go out of their way to make the buying process go as smoothly as possible.

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My service advisor Gustavo was great! He was patient, he listened and he provided excellent customer service. My appointment didn’t take as long as I expected it to!

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I went to have service done on my 2016 Tucson and walked away with a brand new 2021! Thank you Gustafo in Service and Mike Smith in Sales. Both were professional, knowledgable in their product, and considerate with my questions and concerns. Great customer service. Thank you!

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Sales person Mick was wonderful! He was very patient with us and was not pushy at all! He was very knowledgeable about every vehicle that we considered buying. We were not planning on buying a car that day but we were so impressed by young Mick that we decided to purchase! We will be back for another purchase and hope that Mick is still there! Thanks Mick and Hyundai of Newnan for a pleasant experience!

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Great service, service department was excellent, Gustavo Sigaloff handled everything very professionally. Great great great great great great great great great great great great great

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Wes is awesome! I have never experienced such wonderful customer service like I have at Hyundai of Newnan. He always goes above and beyond! A+

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I am glad that I want to Hyundai I got the best deal the best price. The sales person Elizabeth was outstanding when through the vehicle test drove it fell in love with it purchased.

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I am pleased with the service of Southtowne Hyundai of Newnan. They are friendly and eager to please. Some of their equipment wasn't working and they apologized and said they would complete the scheduled service as soon as it was repaired.

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Always a pleasure working with Mrs. Diane Spurling. She never ceases to make the experience as smooth and as worry free as possible. It's like having my own mom work with me every step of the way.

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Great service Diane Spruling did a wonderful job her service is always the best. I have been buying from Southtowne for many years this is my 5th purchase always great service.

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Wes is ALWAYS Fantastic. Goes above and beyond! Always smiling. Thank you. Appointment was easily made and explained service that was needed. Easy in and out.

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Great experience efficient and quick! The service writer also noticed I had a recall and complied with that as well which was above and beyond!

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